Effective Date: 1 January 2025 · Last Updated: 1 January 2025
At FinAnalytics, your privacy is important to us. This Privacy Policy explains how FinAnalytics AI Solutions Pty Ltd ("we," "us," or "our") collects, uses, stores, and protects your information when you use the FinAnalytics platform ("the App"). By accessing or using the App, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
- User Information: Name, email address, business information, and website address.
- Client Data: Financial data, business descriptions, details of significant events, type of business, and related information uploaded by users.
- Usage Data: Information collected during account creation, files uploaded via the App or through integration with other applications, and App usage data collected via cookies (session cookies and analytics cookies).
2. How We Use Your Information
The information we collect is used to:
- Provide secure access to the App.
- Generate financial analysis reports and other requested services via third-party Large Language Models (LLMs).
- Improve the functionality and user experience of the App.
We do not use your information for marketing purposes.
3. Data Storage
- Location: User data is stored on cloud servers in the user's home country wherever possible.
- Retention Period: User data is retained for 3 years after an account is deleted.
- Backups: Data is regularly backed up to secure cloud servers.
4. Data Sharing
We may share data with third parties under the following circumstances:
- Analysis: Client data is sent to third-party LLMs for processing and generating financial reports.
- Payment Processing: Payment information is shared with trusted payment processors to handle transactions securely.
- Storage: Data is stored with trusted third-party cloud storage providers.
We do not sell, rent, or trade your data with other entities.
5. User Rights
As a user, you have the following rights regarding your data:
- Access and Correction: You may request access to or correction of your personal or uploaded client data at any time.
- Data Deletion: You may request the deletion of your account and all associated data, including client data.
- Cookie Preferences: You may opt out of non-essential cookies and manage your preferences via your browser or settings within the App.
To exercise these rights, please contact us using the contact form on the FinAnalytics website.
6. Cookies and Tracking
We use cookies to enhance your experience and improve the App:
- Session Cookies: For secure login and navigation.
- Analytics Cookies: To analyze how the App is used and improve its performance.
Users can disable non-essential cookies through their browser settings or the App's cookie preferences.
7. Data Security
We take the security of your data seriously and have implemented the following measures:
- Encryption: Data is encrypted both in transit and at rest.
- Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
- Data Breach Response: In the event of a data breach, we will notify the appropriate authorities and affected users via email promptly.
8. Updates to This Policy
This Privacy Policy is reviewed and updated annually, or as needed. Any changes will be communicated to users via email.
9. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Address: Suite 143, 580 Hay St, Perth WA 6000, Australia
- Website: Via the contact form on the FinAnalytics website
By using FinAnalytics, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.